A partnership between Homelessness NSW,
Domestic Violence NSW and Yfoundations

Consumer Engagement

What is consumer representation?

Can I become a consumer representative?

How can staff support consumer representatives?

Consumer Representative Resource Kit

Previous Training

Homelessness NSW Consumer Representatives

 

What is consumer representation?

People with current or previous lived experience of homelessness can contribute valuable knowledge and information about the avenues and barriers to accessing services and support. That is, advising on ways of improving services to be as relevant and beneficial as possible to the needs of people with lived experience of homelessness. Click here to download general information about consumer representation and why it is important.

Can I become a consumer representative?

If you have lived experience of homelessness, you too can have a say in how services are run and what support should be given. Click here to download information about how to get involved.

How can staff support consumer representatives?

If you are a staff member interested in supporting and working with consumer representatives in your homelessness service, click here to download information about how to get started.