A partnership between Homelessness NSW,
Domestic Violence NSW and Yfoundations

Consumer Representative Resource Kit

The following ‘Consumer Representation Resource’ has been developed to support people with lived experience of homelessness and staff in conducting consumer advocacy. It has been developed in consultation with people with lived experience of homelessness and homelessness staff from the SHS Sector in NSW. 


                                                                                                               Consumer Rep Resource Kit thumbnail.PNG                                                                                                 

Consumer resource kit

You can also download all three resources as a single pdf.  Click here to access the ‘Consumer Resource Kit’.

This resource is intended as a living document. If you have suggestions for information to add or issues to raise in the document, please contact the Industry Partnership (project@shssectordev.org.au).


Consumer Representative Stories

See here for testimonials by StreetCare consumer advocates who have lived experience of homelessness.